Frequently Asked Questions

A crypto presale is an early-stage fundraising event where blockchain projects sell tokens to select investors before their public launch. This allows projects to secure initial funding, build a community, and generate momentum, while offering investors the potential to purchase tokens at a discounted price.

No. CoinTerminal offers the smoothest participation experience. Opt into any sale without an account, you just connect your web3 wallet. Only if you win, you will then have to make an account.

No, users contributing less than $5,000 are only required to KYC at the point of claiming tokens.

Once a startup’s Token Generation Event (TGE) takes place, users will have 24 hours to claim their tokens. If tokens are not claimed within this window, an automatic refund is triggered. Users can then claim their full USDT amount back at any time.

To stay informed about CoinTerminal’s latest IDOs and platform updates, follow us on X (formerly Twitter), Telegram, our blog, and
regional social media channels.

Yes. Our customer support team is here to help. You can reach us directly through Intercom, available on our website, or join our Telegram community to connect with other users and get real-time answers.

CoinDrop is one of CoinTerminal’s products, designed to give you early access to high-value tokens before they list on major exchanges, such as OKX or Binance. By participating in CoinDrop, you get the chance to earn free tokens.

To apply, please complete the application form available on our website. Our team will review your submission and contact you if it meets our launch criteria.

CoinTerminal is the industry’s only launchpad with no token-staking requirements. This attracts more users than all other launchpads combined.

From approval to launch, it typically takes 3–6 weeks. We support founders through every step, from marketing to token logistics.

CoinTerminal mainly assesses the potential of secondary liquidity of the token being offered. This assessment considers the narrative, startup's marketing resources, and distribution resources.

1. Open the CoinTerminal app and select the sale you want to participate in.

2. Connect your wallet or log in through Google. Opt into the sale by entering the amount you want to contribute. No KYC is required at this stage.

3. Contributions of $250 or more in a refundable sale automatically enters you into the $5,000 monthly lottery.

4. When the project reaches TGE, you will be able to choose between:
• Claiming your tokens, or
• Requesting a refund during the refund window.

5. If you take no action during the refund window, your contribution will be automatically refunded.

6. Users contributing $5,000 or more will be asked to complete KYC verification, but only if your wallet is selected. Users contributing less will only be required to complete KYC at the point of claiming tokens

There are 0 fees to opt in. There are 0 token staking requirements. Only winners pay, and they pay only a 25% fee on their won tokens.

Yes, the contribution window can close early if the IDO hard cap amount reaches its capacity before the scheduled end of the contribution period. Therefore, timely action is required.

Follow us on Telegram and X. We are also hosting in-person events around the world where you stand the chance to win guaranteed allocation. Be sure to check out our event calendar on Luma.

The CoinTerminal Affiliate Program allows you to earn $5,000 for every startup you refer that successfully launches through CoinTerminal.

No. You can refer as many startups as you want.

No, there are no earning limits. The more startups you refer, the more you earn. CoinTerminal is the most rewarding launchpad affiliate program in the industry.

Winners are randomly selected using Chainlink VRF to ensure full transparency and fairness. You can view all past winners and transaction proofs on our Transparency Page.

Winners must meet with the CoinTerminal team in person to officially claim their prize. This helps us maintain the legitimacy and transparency of the campaign.

Yes, all winners must consent to being recorded or photographed when claiming their prize. This content may be used in CoinTerminal’s official announcements and promotional materials.

If you’re unable to meet the team or unwilling to be recorded, your prize will be forfeited. These terms are in place to uphold the platform’s integrity and trust.

If a selected lottery winner does not contact the CoinTerminal team within 7 days, a new winner will be chosen. We want to reward our community for their participation, and a winner’s spot is only valid during this 7-day claiming period.

Users will be automatically entered into the lottery when contributing $250 or more into a refundable sale.

CoinTerminal is one of the very few platforms using Chainlink’s Verifiable Random Function (VRF) to guarantee a fully transparent and secure IDO process. Chainlink VRF ensures the selection process is tamper-proof and protected from potential exploits.

The list of winners for each IDO is published on the transparency page and remains accessible for future reference.

Yes, starting from October 2024, most upcoming projects on CoinTerminal will support refunds. In rare cases, some sales may be non-refundable, and these will be clearly marked as such.